Last updated: May 14, 2026

“PHILIPPOS FATHALLA PAPADOPOULOS & SIA EE” acknowledges the obligation to protect the personal data of all users of this website and guarantees its compliance with the articles of the General Data Protection Regulation (GDPR) and the Greek respective legislation (L.4624/2019), in order to collect and process the users’ personal data with the maximum security. If you wish to continue using our services, you should agree with our privacy policy and give us your consent to collect and process your personal data. If you do not agree to all the terms and conditions hereto, you are kindly requested not to access our website nor use any of our services.

 

PERSONAL DATA / INFORMATION 

Your navigation on our website is anonymous so that your personal information, will not be revealed.

However, as a general practice we collect data, concerning your visit to our website, for technical and statistical purposes, on the basis of contractual necessity, legal obligation, legal obligation, legitimate interest (eg. website security, fraud prevention, basic analytics) such as: IP address given by your provider, website or the browser used to access our site,  content visited on our website, location, date and the duration of the visit, the operating system of your computer.

When you register to our website or purchase something from our store, as part of the buying and selling process, and only after you have provided your explicit consent for specific purposes, we collect, process and use the personal data you provide to us, such as your name, the shipping address, email address and phone number, in order to provide you with our services and to complete your order.

Regarding the processing of your credit card information, we inform you that we do not store credit card details, and that we use PCI-compliant third-party payment gateways.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We guarantee that we process only your personal data that are necessary for each specific required service. We do not process personal data for purposes other than those disclosed to you, nor we send or disclose your data to any third parties (natural or legal entities) not affiliated with us, without your explicit consent to this action. We may disclose your personal information if we are required by law to do so or is necessary in order for your order to be carried out (e.g., cooperating shipping companies).

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 

RETENTION PERIOD

The retention period of your personal data is configured according to the absolute necessary time for the provision of our services. For example, in cases of executing your buying orders, the retention period is for as long as it is considered necessary for the execution but also for the foundation, exercise and support of legal claims. Specifically, order history data may be kept for up to 10 years in compliance with tax & commercial legislation on record -keeping, marketing data may be kept until withdrawal of consent (unsubscribe), contact query data may be kept for 2 years or until commercial transaction is realized. In cases of promotional and advertising actions, your personal data are retained until the withdrawal of your consent at any time. Until then, we may legally process the data that you have provided us with.

 

CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to the collection and use of it for that specific reason only. You also consent to the transfer of the necessary data to the cooperating courier companies.

With your permission, we may use your email address to inform you about our store, new products and other updates. In this case, we will ask you directly for your expressed consent.

You have absolute control over your data and may withdraw your consent at any time by contacting us at contact@papadopoulosjewellery.com. However, some of the services we provide to you can only be provided effectively if you provide us with the appropriate data.

 

USE OF PERSONAL DATA / INFORMATION 

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.

Security and Fraud Prevention: We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

Communicating with You: We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

 

DISCLOSURE OF INFORMATION TO THIRD PARTIES

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here.

When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

 

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

 

THIRD PARTIES

In general, all third-party providers we work with will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Our store is hosted on Shopify infrastructure. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through data storage, databases and the general e-commerce application. They store your data on a secure server behind a firewall.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

PAYMENT

If you choose a direct payment gateway to complete your purchase, then our shop stores your credit card data, which are encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all the Payment Card Industry Data Security Standard (PCI-DSS) requirements and implement additional generally accepted industry standards. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

COOKIES

Cookies are text archives that help us make your visit to our website more efficient. We use browser cookies during your navigation on our website, in order to respond, promote and launch your online request accurately. You can see and delete the cookies that are stored in your device and check the way that cookies are generally managed through your browser settings. You can choose if you want to opt-out of cookies or not.

Please notice, that the website may not work properly if all cookies are disabled.

 

RIGHTS

According to Art. 12-23 of GDPR, you have the following rights concerning your personal data:

• Right to be informed
• Right of access and rectification
• Right of erasure
• Right of restriction of processing
• Right to object
• Right of data portability

You may exercise your rights by contacting us at contact@papadopoulosjewellery.com

 

CHANGES TO THE PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

COMPLAINTS - CONTACT 

The visitors of our site can always file a complaint to the competent Greek Personal Data Protection Authority at www.dpa.gr or to any other competent authority.

The Company under the name “PHILIPPOS FATHALLA PAPADOPOULOS & SIA EE” with headquarters in Kifisia Greece, 7 Kolokotroni Str, PC 14562, with tax registration number 997624303, registration number (GENERAL COMMERCIAL REGISTRY) 009600701000, EUID ELGEMI.009600701000 telephone no. 210-8083335, no. email address contact@papadopoulosjewellery.com is the Data Controller.

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at: the above postal / email addresses and tel. no.